Testimonials
"Absolutely (I would recommend Matrix)! The services we've received on both the Self Insured and State Fund programs have been excellent in providing the information need to make strategic decisions."
Scott Baker, Life Enriching Communities
"Absolutely (I would recommend Matrix)! The services we've received on both the Self Insured and State Fund programs have been excellent in providing the information need to make strategic decisions."
— Scott Baker, Life Enriching Communities
"Our account manager is without question one of the best claims examiners i have worked with in the 42 years of being in the WC business.”
Gregg Ferguson, Laurel Health Care Company
"Our account manager is without question one of the best claims examiners i have worked with in the 42 years of being in the WC business.”
— Gregg Ferguson, Laurel Health Care Company
"I really appreciate the communication. It is top notch! Thank you so much. I recommend your services to anyone that is in need. Again, your the only referral that I use."
Missy Davis, TrueBlue/PeopleReady
"I really appreciate the communication. It is top notch! Thank you so much. I recommend your services to anyone that is in need. Again, your the only referral that I use."
— Missy Davis, TrueBlue/PeopleReady
"Otterbein Homes recognizes Matrix as our Partner of the Year because of the outstanding service they provide for our Leave of Absence, Workers' Compensation, and Unemployment programs. We trust Matrix as an extension of our risk management team."
Jackie Kissing, Otterbein Homes
"Otterbein Homes recognizes Matrix as our Partner of the Year because of the outstanding service they provide for our Leave of Absence, Workers' Compensation, and Unemployment programs. We trust Matrix as an extension of our risk management team."
— Jackie Kissing, Otterbein Homes
"Would definitely recommend. Matrix has an old school "client first" attitude that appeals to me.”
Eric James, Ohio University
"Would definitely recommend. Matrix has an old school "client first" attitude that appeals to me.”
— Eric James, Ohio University
"Yes, (Matrix) has been my best experience with placing in MDOS and timesheets are always submitted to me timely and complete.”
Bryan DeSantis, Group Management Services
"Yes, (Matrix) has been my best experience with placing in MDOS and timesheets are always submitted to me timely and complete.”
— Bryan DeSantis, Group Management Services
"Matrix provides excellent service that is very flexible and meets our needs in a timely manner. We like the process of case assignments not being separated out by medical only and lost time claims, which allows familiarity of claims for an injured employee. We also like that Matrix's operating system focuses on Ohio workers' compensation and that you have attorneys to attend hearings.”
Diana Tracy, City of Cincinnati
"Matrix provides excellent service that is very flexible and meets our needs in a timely manner. We like the process of case assignments not being separated out by medical only and lost time claims, which allows familiarity of claims for an injured employee. We also like that Matrix's operating system focuses on Ohio workers' compensation and that you have attorneys to attend hearings.”
— Diana Tracy, City of Cincinnati
"On the workers' comp side, I think the Matrix program is the best in Ohio. The claim administrator has been flawless. You have been able to keep our claims under control and get people back to work or their claims settled before they become a nightmare. We have also had great success with your case management. When I checked your references, I asked everyone what their worst problems had been and nobody could think of anything; I can't either. Matrix does not just process paperwork and take hearings, you are truly working with our company to improve our programs and reduce our cost and take great pride in doing so. You are great people to work with.”
Donna Hadley, United Dairy Farmers
"On the workers' comp side, I think the Matrix program is the best in Ohio. The claim administrator has been flawless. You have been able to keep our claims under control and get people back to work or their claims settled before they become a nightmare. We have also had great success with your case management. When I checked your references, I asked everyone what their worst problems had been and nobody could think of anything; I can't either. Matrix does not just process paperwork and take hearings, you are truly working with our company to improve our programs and reduce our cost and take great pride in doing so. You are great people to work with.”
— Donna Hadley, United Dairy Farmers
"Matrix has been a miracle worker for our injured workers and our company's bottom line. We have been able to effectively run a light duty program that has returned our employees to safe and productive environments. Teaming with Matrix is one of the wisest, most cost effective decisions an employer can make.”
Dorthea Martin, Rumpke
"Matrix has been a miracle worker for our injured workers and our company's bottom line. We have been able to effectively run a light duty program that has returned our employees to safe and productive environments. Teaming with Matrix is one of the wisest, most cost effective decisions an employer can make.”
— Dorthea Martin, Rumpke
"Matrix made big promises in the RFP process and has lived up to all of them. Within the first seven months of working with Matrix, Cuyahoga County saved close to $700,000 due to their strategic audit of our program. We've worked closely with our Matrix claims representative and the Executive team and feel this was an excellent partnership decision. "
Lori Acosta, Cuyahoga County
"Matrix made big promises in the RFP process and has lived up to all of them. Within the first seven months of working with Matrix, Cuyahoga County saved close to $700,000 due to their strategic audit of our program. We've worked closely with our Matrix claims representative and the Executive team and feel this was an excellent partnership decision. "
— Lori Acosta, Cuyahoga County
“The relationship with Tigerpoly and Matrix is a true partnership—working together for what is best for Tigerpoly. Our former TPA was merely a hodgepodge of people processing our claims. No matter what service I'm using, from my customer service rep, to case management, to surveillance, I always feel very important and valued.”
Michelle Gerke, Tigerpoly
“The relationship with Tigerpoly and Matrix is a true partnership—working together for what is best for Tigerpoly. Our former TPA was merely a hodgepodge of people processing our claims. No matter what service I'm using, from my customer service rep, to case management, to surveillance, I always feel very important and valued.”
— Michelle Gerke, Tigerpoly