Whether you're a National Self Insured or a monopolistic State Funded employer, Matrix has you covered. We provide a one point of management model with small caseloads that results in an intimate relationship with clients. 

We take a proactive approach to managing claims where communication with injured employees is equally as important as the communication with our clients. The results are a reduction in litigation, days off work, and overall expense. 

Return to Work Strategies

What tools are you currently using to minimize your workers' comp claims costs? Matrix provides a number of services to help get your injured workers back on the job sooner. Return-to-work programs not only benefit the employer, but they also benefit the employee by providing gradual recovery and boosting employee morale, in turn, productivity and engagement.

Modified Duty Off-Site

The Matrix Modified Duty Off-site program provides options to employers who are unable to accommodate temporary light duty restrictions for their employees. We partner with nonprofit organizations who have agreed to accept injured employees during their recovery process. This promotes healing and allows the employer to give back to the community.

Click here to Begin your MDOS Referral Now

Our Non-Profit Partnerships

What is a Transitional Work Program?

A Transitional Work Program (TWP) is a comprehensive and progressive program that includes a written return-to-work policy and job analyses developed to assist employers in providing suitable accommodations for injured employees who have been released to work with restrictions following an injury.

Ascent Safety Services Overview

Safety Evaluations & Inspections

Ascent Safety Services is committed to keeping your employees safe and reducing claims costs by preventing workplace accidents and creating safer environments for employees. Trust Ascent to conduct a thorough evaluation for your organization's facility and policies.

The Safety Leadership Workshop

Are you charged with the overwhelming task of managing your company's safety program? How do you keep track of training needs? How do you instill employee commitment and involvement?

The Ascent Safety Leadership Workshop is designed to help safety leaders take proactive steps to establish and implement a clear vision for safety within their organizations. Attendees will learn the necessary tools for an effective safety program including OSHA requirements; record keeping and tracking; investigations; and disciplinary actions. Participants will receive an Ascent Safety Certification upon completion.

Over the course of one and a half days, expect to participate in an interactive classroom that is customized to your client's needs. The workshop will include two breakfasts and one lunch.

OSHA Compliance Services

Ascent Safety Solutions offers a variety of workplace safety OSHA compliance services ranging from writing or revising your company health and safety manual, OSHA representation, accident investigation to site specific safety plans. Let us help your company stay within the guidelines of OSHA before it is too late. Our services include:

• Health and Safety Manual
• PICS Safety Manual
• ISNET Safety Manual
• MICCS Safety Manual
• BROWZ Safety Manual
• Recordkeeping Compliance
• Job Hazard Analysis
• Safety Orientation Programs
• Drug Free Safety Program
• Safety Evaluations

Workplace Safety Training

Ascent Safety Solutions offers a wide variety of workplace safety trainings that range from OSHA Outreach Courses to Construction and General Industry trainings. Let us help build your safety culture by keeping your employees current.  We offer online training as well as training in your facility or ours. 

Unemployment Administration

See how our administrative services can benefit your organization,

give us a call today at 513.351.1222 or click here to schedule a demo. 

The Matrix Companies has a 98% client retention rate with our Self Insured clients.  We fully customize our program to meet the needs of each client. We offer Self Insured claims administration nationwide with local expertise and customization. 

State Fund Workers' Compensation

FMLA + Leave of Absence Management

See how our administrative services can benefit your organization.

Give us a call today at 513.351.1222 or click here to contact us for to a quote.

Not in the mood to chat right now? Click here to schedule a demo.

It’s our mission to help protect your assets, and we know how complicated that has become.  That’s why we’re proud to introduce you to SiteDocs.

SiteDocs is a powerful platform, accessible on a computer, tablet, or smartphone, where you can manage your company’s safety program with all data stored on the cloud. Say goodbye to dusty three-ringed binders full of safety documents!

With easy access, insightful analytics and full transparency into your loss control program, this new tool can truly revolutionize how you discover, reverse and manage risk, whether your company operates in construction, manufacturing and industry, or in the public sector.

Did You Know?

We can help you understand how employment will affect your benefits.

We can help you figure out what type of job is best for you. 

We can help you build computer or other skills, so you are ready to go to work. 

We can help you create a professional resume.

We can help you get and keep a job!

We can assist you and your employer with identifying accommodations and rehab technology to help you do your job better.

We come to your work site and help you learn how to perform your job task or help you improve work performance.

To learn more about the staff or assistance with understanding any website materials please contact Gina LoPresti, Director Workforce Services at 216.973.9046.

Who can Help?

Gina LoPresti, Director

Laura Sears, Operations and Quality Assurance Manager

Sharon Love, Program Manager, South

Kevin Beaver, Program Manager, North  

Where?

Ohio

Pennsylvania

To learn more about the staff or assistance with understanding any website materials please contact Gina LoPresti, Director Workforce Services at 216.973.9046.

Success Stories

OH Story

• “It's the end of the month and it's usually a time when I look over my cases and ponder on the meaning of life.  The purpose of this email is to give a shout out to Deanna.   The last 2 cases that I closed successfully were with Deanna.  The fact that those were the 2 that helped me meet my "quota" makes them dearer to my heart, but that aside, I really appreciated Deanna's work. She stepped in on both these cases when Latasha stepped out to bring in a new life.  I didn't consider either of them easy cases. Deanna was very cool always, gave information when she had it and was on board with whatever plan we came up with to move forward.  She always spoke to, and of, these ladies with respect. I always appreciate how you work with my participants, all of them with individual difficulties, but I really felt Deanna deserves a special shout-out for these 2 successful closures!”
  
• "I just wanted to check back in with you and give you an update. My son graduated from the welding program this past May and was able to obtain a full-time welding job where he has been working for the past 3 months. While going to school, he also continued working, which he enjoyed and had a very positive experience. Thank you so much for your work and helping to get him connected with a job fitting for him and helping him get connected with the Welding program. Your work and understanding of his strengths and need truly made a difference in his life these last few years. I am very appreciative and wanted to say Thank You again."

PA Story

• “Matrix Pennsylvania Workforce Services staff recently wrapped up a very successful summer youth work experience program in Erie County. Fourteen high school age students successfully completed 90-hour work experiences with a national pharmacy chain. The students were assigned to one of five locations, where they worked an average of 10 hours per week for nine weeks from late June to mid-August under the supervision of a job coach. Throughout the summer, students learned customer service skills, as well as retail skills including inventory management, creating store displays, and updating store signage. The store staff took note of the students’ excellent work and multiple student workers received job offers at the end of the work experience. We look forward to seeing these students continue to thrive as they advance their careers.”

Where Matrix Participants Are Working

We have successfully placed individuals who earn from minimum wage up to over $100K per year. We specialize in tailoring each employment opportunity, ranging from entry level through professional level, to meet the specific needs and education levels of each individual.

Matrix Workforce Services is a CARF accredited vocational division that assists individuals with disabilities in preparing for, securing, and retaining competitive employment. 

Case Management

Matrix is dedicated to professionally provide prompt, aggressive and effective intervention to facilitate successful return to work outcomes. This is achieved through direct contact and collaboration with the employer, injured worker and physician.

We are a key element in controlling your workers’ compensation costs by providing an efficient, comprehensive and detailed vocational rehabilitative program that is individually designed and created for each injured worker and their employer. Through our services, we will increase the return to work probability, reduce lost time, decrease medical expenses and lower your risk.

Modified Duty Off-Site

Our Modified Duty Off-Site services work in conjunction with the employer, injured worker, and a local non-profit agency to facilitate a speedy and safe gradual release so they can return to their original position.

Aside from the employee and employer benefits that arise from implementing a Modified Duty Off-Site Program, nonprofits and communities across the country reap rewards as well. Matrix works with national as well as local nonprofits creating a robust network spanning across all fifty states which provides quality volunteers at no cost.

Our nonprofit partners understand the importance of light duty work as part of an injured workers' recovery process and the value it brings to their organization in serving their communities.

The Nurse Triage Process 

Injury Occurs - The injury is reported to the employer and a workers’ comp claim is filed.

Nurse Intervention - The new claim is immediately escalated to a trained nurse case manager to expedite the processing of claim.

Clinical Evaluation - A thorough medical assessment is completed in alignment with the Official Disability Guidelines, and a recommended action plan is developed.

Four-Point Contact - Nurse facilitates communication with all involved parties to ensure accountability and efficient management of claim.

How can we help?

We utilize experienced, accredited TWP developers to create a custom designed program to fit your specific business needs. In addition, we provide necessary training so your management staff know how to successfully implement the program during the recovery phase of an injury.

SAFESTAFF, a woman owned business founded by Matrix leader Jessica Esterkamp, offers national safety staffing solutions to all industries with special expertise in construction, manufacturing, and power facilities. 

Hiring one or more Qualified Safety Professionals for a temporary or short-term job site can be time consuming and expensive. SAFESTAFF offers a unique process that takes the guesswork out of delivering high quality safety leaders to manage your project and/or subcontractors. 

Whether your project requires a full-time safety representative on-site, you're above the employee limit on your project, or your facility is experiencing a shutdown and you need safety oversight, we can provide a custom solution ranging from a few hours a day to seven days a week.

Our thorough screening process is required for all of our Safety Professional candidates including certification verificatons, reference checks, drug testing, personality profile assessment, safety testing, and an extensive pre-interview process. After we have verified the Safety Professional's experience and approach are a good fit for your needs and culture, we complete a seamless orientation process and provide ongoing support. 

Safety Evaluations

• Brief interview by our safety professionals with your safety or human resources team. We will examine your policies and procedures to see if they meet current standards.
• Full walk-through of the facility, looking for any compliance hazards. Any hazards will be pictured and pointed out with reference to the standard and methods of correction. We additionally look for positive action items, and those will also be documented.
• Question and answer session with the facility management team to identify areas of concern.
• Full report to show all action items, including negative and positive. This report will identify a clear path for your specific organization's safety team.

Who Should Attend?

• Executive leadership
• Safety directors or risk managers. Especially those new to their role.
• Safety managers
• HR managers
• Safety committee members
• Branch managers

Safety Trainings

Active Shooter | Workplace Violence

Arc Flash | NFPA 70e

APR | First Aid | AED | Bloodborne Pathogens

Confined Space: Awareness, Non-Entry Rescue, Entry Rescue

Custom 2 | 4 | 6 | 8 Hour Course

Drug-Free Workplace: Supervisor + Employee

Ergonomics Training

Forklift and Rough Terrain Forklift Training

Personal Protective Equipment Training

Skid Steer Training

Fall Protection

Global Harmonized System Training (GHS)

Crystalline Silica Hexavalent Chromium Training

Hazmat Technician

EPA Lead Renovator (RRP) Initial + Refresher Safeland

Hazwoper 8, 24, + 40 hour refresher

Lead Awareness

Lockout | Tag-out

Mold Awareness

MSHA Training
     Part 46 New/Refresher +
     Part 48 Surface New/Refresher

OSHA 10 + 30 Hour Construction + General

Industry Crane Rigging + Signaling

Scaffold Training

The everchanging world of unemployment management can be difficult to navigate for employers. With short response windows, limited claim access, and unique state laws and regulations; Matrix provides a tailored unemployment solution to remove the administrative burden and reduce costs.

Matrix handles the unemployment claims process from start to finish. We receive our clients’ unemployment claims nationally via electronic SIDES interface to eliminate the manual work and streamline the process.

FMLA + Leave of Absence Management:

Understanding, let alone managing, Family Medical Leave Act (FMLA) can be a full-time job for HR Professionals.

Administering a company’s leave program can put additional strain on already lean HR teams short on time and resources. FMLA management requires constant vigilance and communication to adhere to all the complex laws, responsibilities, and tracking.

Ascent acts as an extension of your risk department to relieve administrative burden, safeguard compliance, and ensure your employees receive their entitled benefits. We provide:

Single Point of Management

Small caseloads, clear communication, true partnership approach,

 ownership and accountability.

Documentation Management

            Paperwork and leave tracking from start to finish.

Custom Solutions

Nimble structure, client-centered, and flexible.

Sophisticated Technology

Paperless workflow, user-friendly portals, secured data.

Claims Management

Matrix Claims Management Incorporated is a workers’ compensation third party administrator committed to proactively managing your workers’ compensation claims. From the initial filing of the claim to final adjudication, Matrix professionals will create a plan of action to control the costs of each workers’ compensation claim; saving you money while protecting your company’s interests.

One claim can drastically increase your workers’ compensation costs and even cause your company to lose its group premium discounts. Matrix is conscious of the effect claims can have on your business and identifies those with the highest cost potential and aggressively manages them to minimize their affects.

Premium reduction cannot be achieved by claims processing. It requires knowledge and skilled claims management…Nothing Less.

SiteDocs Features

• • Real-Time Protocol Monitoring – SiteDocs allows you to monitor (in real time!) whether documentation is being filled out, and to respond quickly to hazards, incidents or disciplinary actions happening.

• • Digital Forms – SiteDocs allows you to upload photos, complete paperwork, make notes and sign documents, all with the touch of a finger. You can even use your device’s voice dictation technology to fill out forms without ever using your hands! All forms are available in their most current version, and reports are instantly available anywhere within the company.

• • Access From Anywhere – Your entire team can navigate the company’s safety program on any device from anywhere, in real time. You can access jobsite or facility safety audits, incident reports, equipment inspections, JHAs, training videos, site-specific plans, written and video toolbox talks, templates for forms and reports, employee rosters with links to all employee training documentation, and much more – all at the tap of a finger.

• • Safety Compliance Tutorials – Comprehensive drop-down menus provide standard information for filling out required safety documents such as JHAs and more, so your staff can complete these vital documents thoroughly and with ease.

• Safety Audit Reports – SiteDocs stores all of Matrix’s comprehensive audit reports in one location on the cloud, so you can quickly access, analyze and address your action items. Enjoy access to OSHA standards and easily view our list of recommended corrective actions in one location, along with updated analytics at the completion of each audit.

Telephonic Case Management

Licensed nurses telephonically assess, plan, implement and coordinate all case management activities for the injured employee to evaluate the medical needs and facilitate the patient’s appropriate and timely return to work.

Field Case Management

Our credentialed, hands-on case managers offer an individual, consultative approach to ensure high quality medical care and comprehensive exchange of information between the injured worker, employer and medical providers.

Official Disability Guidelines

Matrix utilizes the nationally recognized Official Disability Guidelines (ODG) to benchmark and identify unnecessary disability. We work as part of your team to deliver positive RTW outcomes.

What our nonprofit partners are saying:

Benefits of a Nurse Triage Program:

For the Employer

• Advocacy approach to injured worker improves morale & reduces litigation
• Recorded Statements

For the Employee

• Engaged in the recovery and return-to-work process

For the Physician

• More responsive clinician-to-clinician interaction
• Identifies return-to-work barriers

For the Account Executive

• Plan of action identifies strategy for claim
• Controls claim cost

Features of a Transitional Work Program

• Analysis of the employees' job tasks
• Labor-management collaboration
• Return-to-work development
• Employer education
• Identification of community resources

Ascent Safety Solutions, a division of the Matrix Companies, offers a wide range of safety services that focus on CULTURE as the most important component of making positive long term change. Ascent provides assistance in the following areas that are important to developing a culture where safety truly is the most important thing...

• Assessing the current environment
• Addressing any safety gaps in the program
• Developing policies and procedures for moving forward
• Training all leaders and employees on the policies and procedures 
• Provide leadership training on pro-active communication techniques 
• Ongoing conversation, measurements, and reporting 
• Leadership showing safety is truly most important by their own example

Through the course of working with clients on any aspects that require assistance, Ascent can provide staffing assistance, evaluations/inspections, GAP analysis, safety leadership training, compliance services, OSHA assistance, and customized training. 

If you would like a fresh perspective on how to take your safety program to the next level, please reach out to our Vice President of Safety Sales at twatkins@ascentsafetysolutions.com 

Inspections and Trending Analysis

Our inspection process and trending analysis will help give your company an in-depth evaluation of opportunities to improve your workplace safety culture.  Our professionals examine your workers compensation claims history and identify trends in claims then provide recommendations for eliminating the gaps. We also perform a complete inspection of your facilities or a particular job insuring your safety standards are consistent throughout the company.

Our services include:

• Workers' Compensation Claims Trending Analysis
• Mock OSHA Inspection
• Project Safety Inspection
• Facility Safety Inspection
• Personal Protective Equipment Inspection
• Noise Testing
• Respirator Fit Testing

Staffing

EM 385 Safety + Health Specialist

Hourly Safety Director

Hourly Safety Specialist

Safety Director Placement

Safety Specialist Placement

The Matrix Advantage

Centralized System

Our user-friendly claims system provides a real-time dashboard, data trending, and up to date tax savings for full program transparency. Robust reporting and red flag detection make fraud protection and accuracy auditing simple.

Single Point of Management

Our single point of management model allows a true partnership approach with direct communication, accountability, and client customization. Each Account Executive manages claims from beginning to end including hearing preparation, appeals, and manager coaching.

Tax Management

We review all annual tax rates for potential voluntary contribution, common rating and joint account analysis for savings opportunities and recommendations. All benefit charges impacting unemployment rates are validated and audited for misapplied charges and fraud to ensure accuracy.

Policy Review & Training

We tailor training for your team around documentation ‘best practices’, the unemployment process, and response strategy. Continued coaching, consultation, and feedback allows us to drive program results. A full policy review is completed during onboarding to develop a strong foundation.

Single Point of Management

Matrix is committed to the unique approach of providing one experienced person with a very small caseload to manage all functions of claims from start to finish. This is the only way to strategically manage claims rather than just process paperwork.

Click Here to Staff Your Project

How You Benefit

• • Strengthened Safety Culture – Participating in SiteDocs enhances your company’s safety culture by demonstrating that safety is a top priority. With safety at your employees’ fingertips, “buying-in” to your safety efforts is a requirement, not a choice.

• • Increased Due Diligence – Each signature captured in SiteDocs is attached to a specific employee and time-stamped, proving the signature wasn’t back-dated. You can also take photos to document an injury, safety maneuver or anything else to demonstrate that a corrective action was taken. Simply put, our safety portal documents and stores every safety action you take on a daily basis to help you visualize your safety procedures at work in real-time and provide a robust record of due diligence for your company.

• • Reduced Workers’ Compensation Premiums – Having all of your company’s resources in one location not only saves time and money but also paints a very clear picture of your company’s risk management program. Matrix will work directly with your insurance agent and carrier to “show off” this information, which can result in reclassification of your risk profile and save as much as 40% on your Property and Casualty premiums.

• Maintenance-Free Portal Administration – SiteDocs will administer, maintain, and ensure operation of your data without any additional work for you or your team.

Telephonic Case Management

Licensed nurses telephonically assess, plan, implement and coordinate all case management activities for the injured employee to evaluate the medical needs and facilitate the patient's appropriate and timely return to work.

Field Case Management

Our credentialed, hands-on case managers offer an individual, consultative approach to ensure high quality medical care and comprehensive exchange of information between the injured worker, employer and medical providers.

Consulting

EM 385 Safety + Health Specialist

Hourly Safety Director

Hourly Safety Specialist

Safety Director Placement

Safety Specialist Placement

Our Solution

·         Relieve the administrative burden with an experienced Account Manager who will act as single point of contact. This model allows us to provide ownership and accountability to your team.

·         State of the art software with real-time visibility into cases.

o    Tracking, reporting, status updates, documentation

o    Reports built and tailored to your specifications directly

o    Red Flag Detection for requests outside of certification parameters, exhausted leaves, fraudulent claims, and issues identified immediately

·         Reduce Liability

o    Legal Review of FMLA Policy

o    Ensure compliance with federal and state processes: we handle all paperwork- sending, receiving, reviewing + securely storing

o    Capture more FMLA eligible cases and apply FMLA to all applicable workers’ compensation claims.

·         Physician on staff if further clarification or information is needed for approval.

·         Case management from intake through full duty return, light duty, ADA accommodation, recertification, STD/LTD, etc.

Benefits

• Zero Overhead. No need to provide benefits, workers' compensation coverage or unemployment
• Custom Schedule
• "Rent to Own" option to retain the resource full time
• Ability to staff nationwide
• Reduced time spent on vetting resources and orientations
• Flexible Commitment. You determine how much time you need from your safety professionals, whether that is project based or a long-term arrangement.

The Future of Risk Management

From job notes, daily reports, written policies, training records, facility maps and so much more, SiteDocs is the future of risk management. Contact the workplace safety experts at Matrix Safety Group today to request a demo and upgrade the way your business manages risk. Our mission is your necessity.

Nurse Triage

The Nurse Triage process introduces medical expertise at the onset of claims. Triage identifies the severity of each claim and with a four point contact quickly outlines the recommended next steps.

Placements

• Placements with thousands of Nationally Recognized Organizations
• 99% Successful Placements
• Timely Placements
  • 75% of placements secured in two business days
• 47: Average Number of Days Employees Are Placed at Nonprofit
• Ongoing case management services included in placement 
• Online data base and client portal available at all times 

Safety Packages

Customized Offerings

Cost Containment

We utilize a variety of PBMs, Discount Networks, a robust PPO, and State Specific Strategies to drive the success of our Cost Containment for clients.

Program Options

Group Rating

Tier Based Staffing Model

To Schedule a Demo Click Here

Transitional Work Program Development

Our vocational specialists can assist in creating a formal transitional work program for your organization, creating a custom written return-to-work policy and job analyses to assist employers and physicians in providing suitable accommodations for injured employees.

Additional Leave of Absence administration that Ascent provides:

• Short Term Disability
• Military Leave
• Bereavement
• Personal Medical Leave

Give us a call today at 513.351.1222 or schedule a demo here.

Not in the mood to chat? Contact us here for a quote.

Savings Opportunities

Holistic Approach

Matrix offers a strategy that encompasses both accident prevention and return to work tools from safety training and analysis to modified duty offsite and field case management. When problematic claims arise, our account executives are trained to utilize these services to minimize costs.

Give us a call today at 513.351.1222 or schedule a demo here.

Not in the mood to chat? Contact us here for a quote.

To Schedule a Demo Click Here

Advanced Technology

Between our real time online system and state of the art imaging workflow system, we provide all the technology that you will ever need without being cumbersome. Our clients enjoy the ability to read claim notes, run reports, and view medical documents at any time.

Customizable Service

There is no request too big or small for us to accommodate. Because of our model, we gain intimate awareness to our clients' challenges and modify our approach to get real results.

Self-Insured Client Portal

Interested in finding out how your nonprofit could benefit from a partnership with Matrix? Email us at info@matrixtpa.com or contact us at 513.351.1222.